THE VOICE

Summer 2024

A LETTER FROM OUR CEO

Dear Friends,

It’s my distinct pleasure to welcome you to the first issue of Vinfen's newly redesigned and re-imagined newsletter, The VOICE!

The VOICE offers us a chance to share the latest news about all the exciting things happening throughout the organization, and to give you a better, deeper understanding of the essential, impactful work being done across our hundreds of diverse programs and services.

Within The VOICE, you’ll also hear stories from the remarkable people we serve and the amazing staff who serve them, told in their own words. I believe that when we get to know more about how the work our organization does each day affects people on a personal level, it connects us and inspires us to do so much more as an extended Vinfen community.

In this issue, we take a look back at our phenomenally successful 17th Annual Vinfen Film Festival and our participation in recent public advocacy events sponsored by our partners at NAMI Massachusetts and The Providers’ Council; offer you a closer look at innovative programs like our Brain Injury Residences and our Community Crisis Stabilization services in Lowell; share the exciting details of our digital inclusion efforts as part of the TechConnect Network; and introduce you to Herman Barringer, one of the members of our Clubhouse 2422 program in Somerville.

I hope you’ll enjoy this new issue of The VOICE, and we welcome your opinions about what you read. Check out the SHARE YOUR VOICE box for information on how to contact us and offer feedback. And, as always, thank you for your support of Vinfen and the work we do!

Warmly,
Jean Yang, President and CEO

HAPPENINGS

New Vinfen Residences Offer Comfort, Support, and Possibilities 

Ask Sydney Rives, Director of Service for Vinfen’s Brain Injury (BI) Services division, about what kind of impact moving into one of BI’s supportive residences can have on an individual, and one story comes immediately to mind.  

“We had a gentleman move in, and during the transition meeting from his previous facility, we were told that he flat-out refused to get out of bed and engage—I mean, this man had apparently spent five years staying in bed,” Sydney recalls. “So, when he got here, we knew we had to make a concerted effort right from the start to find out what accommodations could make this a better environment for him—starting with getting him an oversized recliner and special wheelchair that were more comfortable. He was out of bed, and sitting in the living room with other residents, on his FIRST DAY here.”  

The month of May saw two additions to Vinfen’s growing portfolio of Brain Injury residences, bringing the organization’s total to 20.  

These houses provide individuals a safe, comfortable home close to family members, friends, and their community. A team of support professionals assists individuals 24/7, coordinating medical care, providing transportation to medical appointments, and assisting with activities of daily living, including meal planning and preparation and managing personal finances. 

Individuals in BI-supportive residences generally come from nursing facilities or long-stay hospitals. They qualify for placement through either an ABI (Acquired Brain Injury) or MFP (Moving Forward Plan) waiver. These waivers are for MassHealth-eligible people who would otherwise need facility-based care. While ABI waivers cover those who have been diagnosed with a brain injury after the age of 22, MFP waivers are for people with mental health diagnoses in combination with a range of complex medical needs. 

“Compared to the nursing homes and facilities that individuals are coming from, our houses offer much more choice and personal agency,” says Senior Program Director Laura Aiello. “Our job is to help the folks in the houses become more independent and help them achieve the specific goals they may have, large or small.” 

Vinfen’s BI residences provide the intensive medical support of skilled nursing facilities while offering a variety of specialized adaptations that help foster independence for residents. “We have Licensed Practical Nurses (LPNs) in most homes—some 14-16 hours a day, and 24 hours a day in the most intensive homes,” says Sydney. “We’re able to support folks with intensive needs ranging from oxygen and tracheotomies to supported nutrition, like feeding tubes. We also have Board Certified Behavioral Analysts (BCBAs) that work with our staff and residents as they negotiate the major adjustments required following a life-changing injury or progression of health complications. And we collaborate with third-party agencies, which allows us to bring in assistive technology experts as well as occupational, physical, and speech therapists to provide as much support as anyone needs or wants, regardless of insurance barriers.”  

At the same time, assistive technology allows residents with less intense medical needs the means to do things for themselves. “Mobility accommodations are among the most common features our houses need to have,” Sydney says. “That can mean anything from overhead Hoyer lifts to help people get in and out of bed, to electronic dining room tables that raise and lower to accommodate wheelchairs, to motion-activated hand soap dispensers in bathrooms. It’s about making sure homes are not just ADA-compliant, but thoughtful about the small everyday needs most of us take for granted.”  

Sydney says that, before securing a spot in one of our BI residences, it’s not unusual for individuals to have spent 5-10 years living in an extended stay facility. She estimates that about 300 people statewide have been approved to move to supported housing and are waiting for a spot to open. “There simply aren’t enough of these houses out there for them to move into,” she says.  

The major stumbling blocks, she says, are finding suitable locations (either existing properties or available land to build upon), the time it takes to make properties compliant with the Americans with Disabilities Act, and being able to achieve appropriate staffing levels. Nevertheless, Sydney says, the Department of Developmental Services remains enthusiastic about these programs' benefits. It is committed to opening more residences—a mission that Vinfen is proud to partner in. 

“We don’t currently have any new properties located, but our eyes are always open—expansion is certainly on our mind,” Sydney says. “I feel that we’ve found a service model that works very well. It’s all about working with people to find out what their goals are—it could be becoming more mobile, getting out in the community, visiting their family every week, or owning a cat. What is it going to take to make life better for them, and how can we help make those goals possible and achievable?”   

ADVOCACY IN ACTION

May Advocacy Events 

This spring, Vinfen was proud to join our peers throughout Massachusetts’ human services community at a pair of events designed to fight stigma and shine a spotlight on matters of great importance to those we support through our programs. 

On Saturday, May 18, 125 members of the Vinfen community took to the Boston Common to join others from across the state in fighting stigma and supporting programs for individuals with mental health conditions at NAMIWalks Massachusetts 2024. Nearly 1,600 walkers gathered at the Parkman Bandstand for this popular annual event hosted by the Massachusetts chapter of NAMI (National Alliance on Mental Illness), which is devoted to raising awareness and celebrating recovery. 

Vinfen’s team included staff and a large and enthusiastic contingent of individuals we serve in our programs, including our Point After, Webster, Atlantic, Haverhill, and Plymouth Bay clubhouses and group residences for people with developmental disabilities. The walk was a wonderful opportunity for Vinfen to make new connections and increase our visibility.  

Department of Mental Health Commissioner Brooke Doyle and NAMI Executive Director Eliza Williamson cut the starting line ribbon.

Department of Mental Health Commissioner Brooke Doyle and NAMI Executive Director Eliza Williamson cut the starting line ribbon.

Then, on May 22, Vinfen staff and service recipients were among the close to 400 golden T-shirt-wearing members of The Caring Force—a statewide advocacy organization for human services established by the Mass. Providers’ Council—who assembled in the Great Hall of the State House for the Force’s 12th annual State House Rally. 

The event featured several Caring Force members sharing inspiring and impassioned stories about their personal experiences, highlighting the vital importance of the work done in the human services sector; the presentations of Caring Bear Awards to Rep. Mindy Domb and Sen. Joan Lovely for their staunch support of human services within the State Legislature; and opportunities for those who made the pilgrimage to Beacon Hill to meet with their legislators and advocate for critically important proposed legislation affecting human services. 

We are deeply grateful for the support and dedication of our staff, service recipients, and stakeholders in the human services community, which made our participation in these impactful advocacy days possible. We are proud to have had the opportunity to speak out to support those we serve and those who work so diligently to serve them. 

Vinfen President and CEO Jean Yang and Director of Day and Employment Services Steve LaMaster.

Vinfen President and CEO Jean Yang and Director of Day and Employment Services Steve LaMaster.

VINFEN IN THE COMMUNITY

Vinfen CEO Delivers Remarks at CelebrAsians Gala 

On May 30, Vinfen President and CEO Jean Yang was the featured speaker at CelebrAsians, the annual gala hosted by Asian Women for Health, a non-profit organization dedicated to advancing Asian women’s health and well-being through community engagement, education, and representation. Ms. Yang offered remarks on health and healthcare at the benefit event held at The Exchange in the Seaport during Asian-American & Pacific Islander (AAPI) Heritage Month. 

VINFEN FILM FESTIVAL 2024

Traditionally, a rainy day has always been a great time to take to a darkened theater and watch the magic of the movies come to life on the big screen. And on Saturday, March 23, that’s exactly what an assembled crowd of nearly 300 people did at GBH Studios in Boston, as Vinfen proudly hosted our 17th Annual Film Festival.  

Vinfen’s signature event uses the power of film to raise awareness, educate our community, and fight the prejudice and discrimination often faced by people who have mental health conditions, intellectual, developmental, and physical disabilities, brain injuries, and behavioral health challenges. And this year’s film festival—the first live, in-person festival since 2019—was no exception.  

Attendees enjoyed a program that consisted of two feature documentaries, Beyond the Wall and Don’t Foil My Plans, and a selection of short documentary and narrative films, including The Beautiful Colors of Jeremy Sicile-Kira, Wheelchair Diaries: One Step Up, My Disability Roadmap, Single, and Planes, Trains, and Canes.    

Each feature and the block of shorts were followed by thought-provoking and inspiring panel discussions featuring clinical professionals, filmmakers, and some of the stars of the films.  

Audiences were moved by the powerful stories of recovery, relapse, and redemption in Beyond the Wall. They had the opportunity to hear from Louie Diaz, a navigator/reentry specialist for the Middlesex Sheriff’s Office and one of the film’s featured subjects. “I want to thank Vinfen for including Beyond the Wall in this year’s film festival,” said Middlesex Sheriff Peter J. Koutoujian, who introduced the documentary. “This film offers an up-close view of the barriers those attempting to navigate reentry and recovery face daily, and the importance of ensuring we invest in critical community supports to help these individuals and their loved ones succeed.” 

We were also thrilled to welcome Ben Stamper and Justin Canha, the director and star, respectively, of Don’t Foil My Plans, which detailed Justin’s quest for personal independence and success as an artist living with autism. During the short films panel, attendees got to participate in an engaging discussion with filmmakers Reid Davenport, Ashley Eakin, Dan Habib, and Dr. Mona Minkara about the importance of representation for people with disabilities in front of and behind the camera.   

Whether snacking on fresh-popped popcorn, posing for photos on the red carpet, or just enjoying the films and panels in GBH’s remarkable state-of-the-art theaters, attendees of the 17th Annual Vinfen Film Festival had a wonderful time. We look forward to seeing everyone again next year! 

Item 1 of 8

TECHCONNECT

Vinfen is one of three nonprofits receiving a first-round Digital Equity Partnership grant from the Massachusetts Broadband Institute, a Massachusetts Technology Collaborative (MassTech) division. Vinfen’s Digital Equity Partnership grant is funding the eight organizations within The Human Services Alliance for Digital Equity to deploy 15 regionally based technology navigators to help people obtain digital devices, develop digital skills, and enroll in low-cost broadband programs. The technology navigators are working one-on-one with people served in their homes and in-service settings. Through this grant,  Alliance organizations will provide services in 230 cities and towns in Massachusetts (11 counties). To learn more about Vinfen’s digital equity work, visit www.vinfen.org/digital-inclusion-services.   

PROGRAM SPOTLIGHT

Vinfen Launches Community Crisis Stabilization Services in Lowell  

 All too often, when a person experiences a mental health crisis, their first instinct is to seek help at the nearest emergency room. Similarly, EMTs, police, or other emergency responders will often default to transporting an individual who calls 911 to the hospital. This frequently leads to long wait times in overcrowded ERs and potentially unnecessary hospitalizations for people already experiencing great distress.   

Vinfen is pleased to be able to offer an alternative option to residents in the Greater Lowell area with our Community Crisis Stabilization (CCS) program. A newly added service available through our Community Behavioral Health Center (CBHC) at 391 Varnum Avenue in Lowell, the CCS provides person- and family-centered stabilization and support for individuals experiencing mental health and substance use crises in a structured, supportive environment. The CCS includes six beds for youth (ages 13-18) and seven for adults (18+) and allows for short-term (three- to five-day) monitored overnight stays.  

“This kind of service hasn’t been available in Lowell for many years,” says Daniela Johnson, the Executive Director of Vinfen’s Community Behavioral Health Center (CBHC) and Outpatient Services. “The benefits of having this service back in our community are significant, for continuity of care and ease of transitions back to the community for individuals in crisis.” 

In fact, until the CCS program opened in June, Lowell was the only major city in the Commonwealth without overnight behavioral health crisis beds. Youth crisis care beds, in particular, are extremely limited statewide, making the CCS a vital and impactful regional resource that fills an essential gap in Lowell's continuum of behavioral health services.  

Daniela notes that the CCS program regularly apprises key local stakeholder organizations like the Department of Mental Health and the Massachusetts Behavioral Health Partnership of their patient capacity. This helps emergency responders and other area service providers know they can direct crisis individuals to our program. In addition, people needing behavioral health services can simply walk into the program on their own, without a referral.  

The CCS is just one component of Vinfen’s CBHC, representing Lowell's “one-stop-shop” for behavioral healthcare. CCS services are offered in conjunction with:  

  • Mobile Crisis Intervention (MCI), which provides a 24/7/365 mobile response in the home, school, workplace, or other community settings for youth and adults experiencing a mental health or substance use crisis. Clinicians work with the individual in crisis and, when appropriate, family members or other supportive people in their lives. 
  • Same-day and next-day outpatient services at Varnum Avenue for youth (4-18) and adults. Services include group, individual, and family therapy; individualized treatment and aftercare planning; support from peer and recovery support staff; crisis prevention planning; medication evaluation & monitoring; case management & care coordination; and nursing services.   

For more information about Vinfen’s Community Crisis Stabilization services, please call 978–674–6744, email bhinfo@vinfen.org, or visit Community Behavioral Health Center (CBHC) | Vinfen. 

VINFEN VOICES

By Herman Barringer 
Clubhouse 2422 member 

 I've been coming here since they opened in 2022, and I love it. Everybody is talking about the problem, but here we are talking about the solution.  Mental health is a big crisis right now. If you don't jump on it little by little, it can become huge. Here at Clubhouse 2422, we talk about it a little bit at a time.  Everybody who comes here comes from a different background.  Everybody has a problem with the brain, and while everybody is an individual, we work together.  We work together as one. When you open your hand, you have an open hand, but when you close your hand, you have a fist. It is much easier to work and help each other with an open hand and an open heart, not a fist.  We're inspired to make a difference. That's what we'd like—to make a difference. 

We come here, have our daily journal, and take care of the place.  Everybody signs up for different duties.  We have a business department, we have a garden, and we have a kitchen where we make our lunch. If you can’t do much, you do what you can. Everybody is going to participate; we want everyone to participate.  We try to encourage everybody, no matter what, to do the best you can. Just at least try.  I have people to talk to here; I always keep hope alive.  

 So, what's the problem? The problem is brain injury and mental health. I can't do things the same as I did before my brain injury because I'm paralyzed on the left side.  But I don't give up. I never stopped, I never quit, and I keep a positive attitude. You wake up with a positive attitude.  When I wake up, I say thank you to God and my attitude, and then I come to Clubhouse 2422. 

When we have visitors, I like to show them what I can do with my life after my brain injury. We work on what we can do, and we build from there.  We don't sit back and wallow in our problems, that doesn’t do you any good. Depression is not in my vocabulary.  I try to keep a positive attitude. And I stay around positive people. And that's what we do here at Clubhouse 2422—we don’t think about our medical problems, we don’t focus on what separates us—we want to have fun here and come up with ideas to help each other.  We all work as a unit, working as one.  There is no “I” in team. We are a team here and the program is very very important. This program shows us how important human contact is no matter what. 

Herman Barringer has been a Clubhouse 2422/Brain Injury Community Center (BICC) member since 2022. On June 7th, Herman and his fellow clubhouse members, Vinfen staff, Somerville neighbors, partners, and special guests celebrated the Brain Injury Community Center’s Spring Open House and the unveiling of its new name—Clubhouse 2422, which represents the last four digits of their phone number. In addition to hearing from members, Vinfen President and CEO Jean Yang shared her remarks, and guests heard from Vice President of Specialized Services Sandy Schultz, and representatives from the Massachusetts Rehabilitation Commission.  

Vinfen’s Clubhouse 2422 serves eligible adults with traumatic brain injury (TBI) and acquired brain injury (ABI). Clubhouse 2422 is a member-driven program, where members and staff work together in all areas of Center operations, focusing on developing or refining skills. For information on Clubhouse 2422, call 617-616-2422 or email bicc@vinfen.org. 

Vinfen was honored to welcome representatives from the Massachusetts legislature to our Open House, Open Doors event in Somerville on June 7. Rep. Christine Barber (far left), Rep. Mike Connolly (not pictured) and Matt Hartman from Sen. Pat Jehlen's office (second from right) joined President & CEO Jean Yang (second from left) and Vice President of Specialized Services Sandy Schultz (far right) for the event celebrating our Clubhouse 2422.

Vinfen was honored to welcome representatives from the Massachusetts legislature to our Open House, Open Doors event in Somerville on June 7. Rep. Christine Barber (far left), Rep. Mike Connolly (not pictured) and Matt Hartman from Sen. Pat Jehlen's office (second from right) joined President & CEO Jean Yang (second from left) and Vice President of Specialized Services Sandy Schultz (far right) for the event celebrating our Clubhouse 2422.

On June 7, Vinfen Sr. Vice President of Developmental and Brain Injury Services Joseph Gomes led Rep. Christine Barber and other special guests on a tour of our Clubhouse 2422 program in Somerville.

On June 7, Vinfen Sr. Vice President of Developmental and Brain Injury Services Joseph Gomes led Rep. Christine Barber and other special guests on a tour of our Clubhouse 2422 program in Somerville.

SHARE YOUR VOICE

Do you have questions about Vinfen and our services? Thoughts about any of the stories you just read? Suggestions about things you’d like to see in future newsletters? Wondering how you can help support Vinfen’s work? We want to hear from you! Feel free to drop a line to Josh Wardrop at wardropj@vinfen.org with your feedback and questions. And thank you for reading The VOICE!

Established in 1977, Vinfen is a nonprofit health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve.